Every industry has had to adapt to Covid-19 in its own way. For many, it’s been devastating – resulting in record job losses and numerous closed businesses. Others, like the tech industry, are adapting to the “new normal” and changing their policies to let everyone work from home – forever. But some industries don’t have the luxury to close down, …
My father was a hurricane forecaster for the National Hurricane Center. He’s retired now, but as a kid I always thought his job was strange – what did he do when there weren’t any storms? Hurricane season was only half the year and, even then, there were often many months with no tropical storms. Turns out he did a lot …
Though environmental regulations have loosened in the past years, the regulatory environment for natural gas companies is tightening. Increasingly, utilities face a trend towards stricter rules for gathering, reporting, and sharing data with rate-payers and overseers. Two new laws in Texas provide a recent example of tighter standards around how gas distribution companies are required to handle and present data …
To most customers, their electric utility has only one job – to keep the lights on. A power outage is one of the few times, other than paying their bill, that a customer engages with their utility – so, the utility interaction with the customer is a high leverage point. Perhaps just as important as getting the lights back on …
